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Online Learning: Person-focused working in the Good Prison 

This FREE online course for staff and others, including volunteers and charity staff, working in prisons and custodial institutions shows how you can use strong interpersonal and communication skills to work with people in prison in a more effective and empowering way, both for yourself and for the people you work with. The aim is to help you to focus on the wellbeing of people in prison as well as support them in their rehabilitative journey.

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PERSON-FOCUSED WORKING IN THE GOOD PRISON doesn't rely on your prior knowledge or experience of working in prisons or criminal justice. It is simple and intuitive to navigate, using a combination of briefing pages and a “virtual workbook” in which to record your own thoughts, questions, follow-up action and feedback. You can work on the course flexibly and independently, in your  own time and at your own pace using any computer in any location with internet access.  The course is password-protected and course work is confidential and not shared. Completing the course should take you about 6-8 hours in all.

It has been tried and tested by hundreds of staff working at various levels and occupations in prisons and meets Continuing Professional Development (CPD) guidelines. A CPD certificate is available to those who have completed the course.  

The course has been extensively updated and re-organised. It is now shorter and more focused.

Feedback on the revised course

“Important issues in the prison and communication and relationships were extremely good topics and I have learned things that I hope that I can bring to my establishment...  I feel the whole structure of the course went extremely well... I really like the workbook area... I can print this out for future use... I enjoyed the course.  

“I gained a greater understanding of how to implement cross-disciplinary practice across our establishments...I thought in depth about my own practice; areas for development and areas that I'm doing well in... I enjoyed being able to take notes as I was reading without having to switch in and out of the site...I felt that it was a very reflective way of conducting the training, leading you to think specifically about your establishment and workplace.”  

“I improved my knowledge and understanding of the main issues in prisons. I had a few light bulb moments where I thought about how I could develop my working practice within the establishment. For example, there is some potential for peer-to-peer support in the form of listeners who could work alongside the mental health qualifications that educators deliver.

“I learnt about the different strategies available when coming across complex issues and the variety of bodies available that can help ….I found the course easy to follow, engaging and relevant.

Read more..and how to apply if you are new to the course below.


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